Service through Technology
ROP views technology through the eyes of our customers.
We aim to provide print and communications technologies that enable
us to better service our customers and their print needs.
Integrated MIS providing -
- Real Time Real Sight Job Tracking
- Quality control
- Production management
- Digital security
- Digital work-flow systems
- Machinery Automation
- Adoption of new technologies
Paper Management
ROP currently have in place paper management systems
and infrastructure that enables us to manage client owned stock on behalf
of our customers.
We have the capacity to store in excess of 1,900 reels
(approximately 1,520 tonne) on site with our existing tailored reel
store facility. This facility has been specifically designed and built
to ensure that all stock is kept in a clean and temperate environment
at all times to maximise print quality. We are also in the process of
acquiring an offsite storage facility.
ROP also have a central accounting / inventory system
that enables us to manage and track paper stock by client and location.
Once arrived or consumed, we will know at any given time accurate paper
stock quantities for our clients.
Customer Service
ROP provides all clients with a dedicated Production
Services Manager with complete experience in Prepress; file management,
colour reproduction and scanning, as well as broad exposure and experience
in all facets of printing and binding.
ROP also guarantees access to the experience and knowledge
of senior management at all times.
ROP continually develops its strength in our ability
and willingness to work with clients to develop and evolve their chosen
businesses. Our clients are testimony to this commitment.
On-Time-Every-Time
ROP have a proven and impeccable delivery on-time record.
We have never been later than 4 hours over the past 5 years with any
of our contractual work.
Deliberate Excess Capacity Policy (DEC). We run our
plant at less than full capacity at all times ensuring that time is
always available for printing in the event of unforeseen circumstances.
Culture
We believe that our greatest value is our culture. We
are a family owned, independent printing group. Our success has been
from the developing and sustaining of long term relationships with our
clients, assimilating a family orientated culture.
Our business model is based on the "Less is more
theory". We believe in tailoring our business to service the needs
of a handful of key customers, instead of trying to meet the needs and
expectations of many clients.
ROP have a vibrant, dynamic and experienced management
and print team - a refreshing change and experience.